Refund policy
RETURNS & REFUNDS
At Westmoor Manufacturing, we stand behind the quality of all of our products. If you aren’t satisfied with your online purchase for any reason, please reach out to our customer service at (800) 433-2888 or internet@rockandrolldenim.com, and we will work to resolve the issue immediately.
Return Policy
You may return unworn, unwashed, and unaltered (no starch) items with all original tags and labels attached for a full refund within 30 days of purchase.
Returns made between 31-45 days from the purchase date are eligible for store credit only.
No returns will be accepted after 45 days.
Holiday Return Policy
Orders placed between Black Friday and Christmas Eve are eligible for a full refund if returned within 45 days of purchase.
Returns made between 46–60 days from the purchase date will receive store credit.
No returns will be accepted after 60 days.
If any item in your order arrives damaged or defective, please contact us right away to arrange a return. We'll replace it at no additional cost. Please do not ship the item back until you have spoken with a customer service representative.
NON-RETURNABLE ITEMS:
- Gift cards
- Worn, washed, or altered clothing
- Items purchased from third-party retailers (Cavender’s, Boot Barn, etc.)
Refunds
Once we receive and inspect your return, you will be notified of the refund approval status.
If approved, a refund will be issued to your original payment method within 5–10 business days.
Questions?
Email us at internet@rockandrolldenim.com, and we’ll be happy to assist you.